Universal Loyalty Infrastructure

A multi-tenant platform enabling enterprises across 18 industries to build and operate custom loyalty programs. Points, tiers, wallets, and AI—configured per tenant.

18
Industries Supported
13
Loyalty Tiers
90+
RBAC Roles
API
First Architecture

What is Riwardz

Loyalty infrastructure that adapts to your industry, not the other way around.

⚙️

Single Core, Multiple Configurations

One platform serves all industries. Each tenant receives a customized instance configured through rules.

🏢

Multi-Tenant Architecture

Complete data isolation between tenants. Secure environment sharing infrastructure.

📊

Loyalty Building Blocks

Points engine, tier system, digital wallets, and reward catalogs.

🔌

API-First Design

Every capability exposed via REST APIs. Integrate with existing systems.

🤖

AI Intelligence Layer

Customer segmentation, spend prediction, and personalized recommendations.

🔐

Enterprise Security

Role-based access control, audit logging, data encryption, and compliance.

18 Industries, One Platform

The same system serves retail stores, hospitals, banks, and airlines.

Retail
Healthcare
Finance
Hospitality
E-commerce
Telecom
Manufacturing
Logistics
Education
Energy
Government
Real Estate
Media
Nonprofit
Transportation
Agriculture
Construction
Technology

Platform Architecture

Clean separation of concerns. Each layer handles specific responsibilities.

Presentation LayerWeb Dashboard • Mobile SDKs • Embeddable Widgets
API GatewayAuthentication • Rate Limiting • Request Routing
Service LayerIdentity • Wallet • Loyalty • AI • Rules Engine
Data LayerMongoDB • Redis Cache • Event Store